Questions
The things people ask most. If yours isn’t here, get in touch.
How much notice do you need?
At least one week for standard orders. Custom designs usually need two weeks or more, especially around holidays and graduation season. If your date is sooner than that, ask anyway — sometimes we are able to make it happen!
Is there a minimum order?
Orders are sold by the dozen, one flavor per dozen, at $50 a dozen. Want a mixed box or something custom? Send a custom order request instead and we will quote it. Custom orders start at $75 and raise in price depending on detail and intricacy.
Do you deliver?
Delivery is available, within a 25 mile radius, for an additional charge. All orders outside of a 25 mile radius, we are happy to meet at an agreed public location.
How do I pay?
Pay the 50% deposit by Venmo, Cash App, Apple Pay or cash once you have placed your order — details will come through in your confirmation email. The balance is due when you collect. We do not accept checks.
Can I change or cancel my order?
We ask that the customer please get in touch as soon as you can. Changes are usually fine before we start baking; see the cancellation policy below for the specifics.
How long do cake pops keep?
Our cakesicles are good for one week at room temperature, two weeks in the refrigerator, and three months in the freezer. Avoid direct sunlight and heat. Thaw at room temperature, and keep in a cool, dry place for best results.
Can you match my colors or theme?
Usually, yes. Send a photo of your idea and we can correlate and discuss. We strive for satisfaction!
Can you accommodate allergies?
Allergens are listed on every flavor, so you can check before ordering. Everything is made in a home kitchen that also handles peanuts, tree nuts, dairy, eggs, wheat and soy, so cross-contact is possible and we can't guarantee any flavor is free of them.
Policies
The details that matter once you’ve placed an order.
Ordering and lead time
Standard orders need at least one week's notice; custom orders usually need two. Available pickup dates are the only ones you'll be able to select at checkout, so if a date is missing, it's already full.
Payment
A 50% deposit confirms your order and your date. It is non-refundable, because ingredients get bought and work gets scheduled as soon as you book. The balance is due at pickup. If the deposit does not arrive within 48 hours, the date is released.
Changes and cancellations
Changes are welcome up to 72 hours before your pickup date, subject to what's possible. Cancel more than 72 hours ahead for a full refund; inside 72 hours, deposits are non-refundable because ingredients have usually been bought and work has started. Custom orders are subject to a one week cancellation notice for a full refund.
Pickup
We offer delivery within a 25 mile radius of Cleveland, GA. Otherwise, we will reach out directly to discuss a public meeting location and time. Orders not collected within 24 hours of the agreed window can't be remade or refunded.
Allergens and food safety
Made in a home kitchen that is not allergen-free. Peanuts, tree nuts, dairy, eggs, wheat and soy are all handled here, and cross-contact is possible in any flavor. Allergen information is listed per flavor and kept as accurate as we can, but if an allergy is severe, please order something else.